recall information
Recall number
REC-006745
Campaign number
R10396
Original published date
make and model information
Make
Volvo
Model
EX30 (MY24 to MY26) and EX30 Cross Country (MY26)
Year range
2024 - 2026
Affected units
4,141
Variant applicability
All variants within this model
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
The front seat head restraints may not have been manufactured to specifications. As a result, they may move or detach from the seat in the event of a collision.
What are the hazards?
If the head restraints move or detach from the seat in the event of a collision, there is an increased risk of serious injury or death to vehicle occupants.
What should consumers do?
Owners of affected vehicles will be contacted in writing asking them to schedule an appointment with their authorised Volvo dealership to have the repair work carried out, free of charge.
Supplier details
Volvo Car Corporation
Who should owners/operators contact for more information?
Contact name
Volvo Car Australia Customer Care
Contact phone
1300787802
Contact email
owners.australia@volvocars.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
