Contact us

For consumers

To ask a question, give feedback, or report a safety issue, contact us via the details below. 

Email: recalls@infrastructure.gov.au

Phone: 1800 815 272 (Monday to Friday, 9am to 5pm AEST, within Australia), or +61 2 6274 7444 (calling from overseas)

Post:

The Director, Recalls Team
Vehicle Safety Operations Branch

Department of Infrastructure, Transport, Regional Development and Communications
GPO Box 594
Canberra ACT 2601

Connect with us on social media: 

@AusGovInfra

www.facebook.com/AusGovInfrastructure

For retailers & suppliers

To report a recall, use ROVER.

If you have a query, please contact us via the following channels:

Email: recalls@infrastructure.gov.au

Phone: 1800 815 272 (Monday to Friday, 9am to 5pm AEST, within Australia) or +61 2 6274 7444 (from overseas)