recall information
Recall number
REC-006742
Campaign number
6GG85
Original published date
make and model information
Make
Toyota
Model
RAV4 PHEV (AXAP62R, AXAP64R)
Variants
RAV4 (PHEV) 2WD (AXAP62R), RAV4 (PHEV) 4WD (AXAP64R)
Year range
2026
Affected units
5,925
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue with the motor generator electronic control unit (MG-ECU), the motor initialisation process may not complete correctly. This may prevent the electric motor from operating as intended at higher speeds.
What are the hazards?
If the electric motor does not operate as intended, warning lights will illuminate and the vehicle may enter fail-safe mode or shut down, resulting in a loss of motive power. A loss of motive power whilst driving increases the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What should consumers do?
Toyota will contact affected owners in writing, requesting they make an appointment at their preferred Toyota dealer who will rectify the vehicle, free of charge.
For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 7pm AEST / AEDT).
For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 7pm AEST / AEDT).
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Toyota Recall Assist Support Line
Contact phone
1800 987 366
Contact email
recallsupport@toyota.dataresponse.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
