recall information
Recall number
REC-006722
Campaign number
EC-SIN-ATX-01
Original published date
make and model information
Make
Elross
Model
ECX-R, ECXF-R, ECX-R OCTANE, ECX-R HYBRID
Year range
2023 - 2026
Affected units
30
Variant applicability
All variants within this model
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, the shock absorber mounting bracket may have insufficient strength under certain operating conditions and may crack. If this occurs, the effectiveness of the suspension system may be reduced, which could result in reduced caravan stability or control.
What are the hazards?
Reduced caravan stability or control could increase the risk of an accident, causing injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Elross Caravans and asked to arrange an inspection and repair with an authorised dealer or Elross Caravans, free of charge.
Owners should contact Elross Caravans for advice on safely using the caravan until the repair is completed. Additionally,
• Limit your heavy off-road or corrugated-road travel with the caravan if possible.
• Before any necessary road travel, visually check the shock-mount plates, brackets and surrounds.
Owners should contact Elross Caravans for advice on safely using the caravan until the repair is completed. Additionally,
• Limit your heavy off-road or corrugated-road travel with the caravan if possible.
• Before any necessary road travel, visually check the shock-mount plates, brackets and surrounds.
Supplier details
The Trustee for O'Brien Trading Trust
Who should owners/operators contact for more information?
Contact name
Declan O'Brien
Contact phone
0893566153
Contact email
info@elross.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
