recall information
Recall number
REC-006719
Campaign number
SR-Xplore Suspension
Original published date
make and model information
Make
Regent RV
Model
Snowy River Caravan Hybrid (SRH)
Variants
SRH13, SRH14, SRH15, SRH15F, SRH16, SRH16F
Year range
2025 - 2026
Affected units
511
Regulator comments
Regent will commence remedy for the affected caravans from 14 Sep 2026 and aim to complete the rectification within 8 weeks from this date.
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, the weld on the caravan's suspension arms may not have sufficient strength and could crack when driven over rough, uneven or unsealed roads. This could result in a loss of control of the caravan.
What are the hazards?
A loss of caravan control could increase the risk of an accident, injury or death to occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted requesting they schedule an appointment to arrange an inspection and repair with their closest dealer or Regent RV team, free of charge.
More information on how to safely use the caravan until the works carried out can be obtained by contacting the Regent RV team.
More information on how to safely use the caravan until the works carried out can be obtained by contacting the Regent RV team.
Supplier details
REGENT RV PTY LTD
Who should owners/operators contact for more information?
Contact name
Recall Support Team
Contact phone
1800485031
Contact email
recall@snowyrivercaravans.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
