recall information
Recall number
REC-006717
Campaign number
61D246
Original published date
make and model information
Make
HYUNDAI
Model
Tucson (NX4)
Year range
2023 - 2026
Affected units
11,461
Variant applicability
All variants within this model
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, the Instrument Panel Cluster (IPC) and Head-up Display (HUD) information may fail to illuminate the visual vehicle speed, fuel level and other critical safety information.
What are the hazards?
Loss of safety system warnings when driving could increase the risk of an accident, causing injury or death to vehicle occupants, other road users and bystanders.
What should consumers do?
Owners of affected vehicles will be contacted in writing by Hyundai Motor Company Australia asking them to schedule an appointment with an authorised Hyundai Dealer as soon as possible to have the software update, free of charge.
Note: Some owners may be eligible for an over the air (OTA) update to update their vehicle software. Please contact your local Hyundai Dealership for more information.
Note: Some owners may be eligible for an over the air (OTA) update to update their vehicle software. Please contact your local Hyundai Dealership for more information.
Supplier details
Hyundai Motor Company
Who should owners/operators contact for more information?
Contact name
Hyundai Customer Care
Contact phone
1800 186 306
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
