recall information
Recall number
REC-006696
Campaign number
RCB-2604
Original published date
make and model information
Make
CHERY
Model
Chery E5 T19CEV
Year range
2025 - 2026
Affected units
1,852
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, the vehicle’s Acoustic Vehicle Alerting System (AVAS) may not activate. If this occurs, pedestrians and other road users may be unaware of the vehicle’s approach.
What are the hazards?
Vehicles are non-compliant with Australian Design Rule 113/00 - Acoustic Vehicle Alerting Systems for Quiet Road Transport Vehicles.
What should consumers do?
Owners of affected vehicles will be contacted by Chery in writing asking them to schedule an appointment with their local dealership to have the rectification carried out, free of charge.
Supplier details
CHERY MOTOR AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Chery Motor Australia customer experience team
Contact phone
1800 424 379
Contact email
recall@cherymotor.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.