recall information
Recall number
REC-006695
Campaign number
RC5219
Original published date
make and model information
Make
Mercedes-Benz
Model
Various
Year range
2018 - 2026
Affected units
58,822
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the door-lock microswitch may be susceptible to water damage and could fail. If this occurs, the door may not be detected as open, preventing the auto park feature from operating as intended.
What are the hazards?
A loss of auto park feature may result in unintended vehicle movement. This increases the risk of an accident, causing injury or death to vehicle occupants and other road users.
What should consumers do?
Note: Driver should always engage the Park position on the gear selector and apply the parking brake, as described in the Owner’s Manual, prior to leaving the vehicle.
Owners of affected vehicles will be contacted by Mercedes Benz in writing asking them to schedule an appointment with their authorised dealership to have the repair carried when parts become available, free of charge.
Owners of affected vehicles will be contacted by Mercedes Benz in writing asking them to schedule an appointment with their authorised dealership to have the repair carried when parts become available, free of charge.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 762 718
Contact email
cs.aus@cac.mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
B Class: B180, B200
C Class: C200, C300, AMG C43 4Matic, AMG C63 S E Performance, AMG C63 S 4Matic
CLA: CLA200, CLA250 4Matic, AMG CLA35 4Matic, AMG CLA45 S 4Matic, AMG CLA45 S 4Matic+
CLE: CLE200, CLE300 4Matic
EQA: EQA250, EQA250+, EQA350 4Matic
GLA: GLA200, GLA200d, GLA250 4Matic, AMG GLA35 4Matic, AMG GLA45 S 4Matic, AMG GLA S 4Matic+
GLB: GLB180, GLB200, GLB250 4Matic
GLC: GLC300 4Matic, AMG GLC43 4Matic, AMG GLC63 S E Performance