recall information
Recall number
REC-006654
Campaign number
4690001
Original published date
make and model information
Make
Mercedes-Benz
Model
Atego 967, Actros 963 and Arocs 964
Variants
Actros 963, Arocs 964, Atego 967
Year range
2025 - 2026
Affected units
40
Identifying features
VIN (Vehicle identification number)
What are the defects?
Some steering parts such as the tie rod and drag link, may not have been properly hardened during manufacturing. This could cause cracking or fracturing particularly during low-speed manoeuvres and may lead to a loss of steering control.
What are the hazards?
A sudden loss of steering control whilst driving could increase the risk of an accident, causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
When parts become available, owners of affected vehicles will be contacted by Daimler Truck asking them to schedule an appointment with their authorised dealer to have the rectification carried out, free of charge.
In the meantime, if the driver notices unusual steering response or noises, the vehicle must be safely parked and contact the nearest authorised dealership immediately.
In the meantime, if the driver notices unusual steering response or noises, the vehicle must be safely parked and contact the nearest authorised dealership immediately.
Supplier details
DAIMLER TRUCK AUSTRALIA PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Daimler Truck Australia
Contact phone
1800 033 557
Contact email
DT_Campaigns@daimlertruck.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
