recall information
Recall number
REC-006653
Campaign number
R26A5
Original published date
make and model information
Make
NISSAN
Model
T33 X-Trail
Variants
e-POWER Variants
Year range
2022 - 2026
Affected units
13,795
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue with the Lithium-ion Battery Controller (LBC) the vehicle may enter a fail-safe mode whilst driving or when the driver is using regenerative braking. This could lead to a loss of motive power and prevent the vehicle from charging
What are the hazards?
A loss of motive power may increase the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Nissan requesting them to contact their local authorised Nissan dealer to have the software reprogrammed, free of charge
Supplier details
NISSAN MOTOR CO. (AUSTRALIA) PTY. LTD.
Who should owners/operators contact for more information?
Contact name
Nissan Australia
Contact phone
1800 035 035
Contact email
csc@nissan.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
