recall information
Recall number
REC-006647
Campaign number
R10388
Original published date
make and model information
Make
Volvo
Model
XC40
Variants
XC40 PHEV Hybrid
Year range
2020 - 2021
Affected units
333
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the cell modules installed in the high voltage battery may be defective. As a result, it could cause a thermal overload leading to a vehicle fire when the vehicle is fully charged.
What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted in writing asking them to schedule an appointment with their authorised Volvo dealership to have the repair work carried out, free of charge. The owner should not charge the HV battery until this Safety Recall has been completed.
Supplier details
Volvo Car Corporation
Who should owners/operators contact for more information?
Contact name
Volvo Car Australia Customer Care
Contact phone
1300787802
Contact email
owners.australia@volvocars.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
