recall information
Recall number
REC-006641
Campaign number
SRT-387
Original published date
make and model information
Make
SUBARU
Model
MY26 SOLTERRA
Year range
2025 - 2026
Affected units
395
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue with the high-voltage battery Electronic Control Unit, the electric drive system may shut down. This could lead to a loss of motive power resulting in “EV System Malfunction” warning message appearing in the instrument cluster and multiple malfunction indicator lamps illuminating.
Note: Power steering and power assisted braking will continue to operate as normal.
Note: Power steering and power assisted braking will continue to operate as normal.
What are the hazards?
A loss of motive power whilst driving could increase the risk of an accident, causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Subaru and asked to arrange with their preferred Subaru dealer to have the software updated, free of charge.
Supplier details
SUBARU (AUST) PTY LTD
Who should owners/operators contact for more information?
Contact name
Subaru Australia
Contact phone
1800 22 66 43
Contact email
feedback@subaru.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
