recall information
Recall number
REC-006639
Campaign number
6GG35
Original published date
make and model information
Make
Toyota
Model
BZ4X (XEAM11, XEAM15)
Variants
BZ4X 2WD, BZ4X AWD
Year range
2025 - 2026
Affected units
1,101
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue with the high-voltage battery Electronic Control Unit, the electric drive system may shut down. This could lead to a loss of motive power resulting in “EV System Malfunction” warning message appearing in the instrument cluster and multiple malfunction indicator lamps illuminating.
Note: Power steering and power assisted braking will continue to operate as normal.
Note: Power steering and power assisted braking will continue to operate as normal.
What are the hazards?
A loss of motive power whilst driving could increase the risk of an accident, causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Toyota and asked to arrange with their preferred Toyota dealer to have the software updated, free of charge.
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Toyota Recall Assist Support Line
Contact phone
1800 987 366
Contact email
recallsupport@toyota.dataresponse.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
