recall information
Recall number
REC-006631
Campaign number
90AC
Original published date
make and model information
Make
VOLKSWAGEN
Model
Polo, T-Roc, T-Cross
Year range
2024 - 2025
Affected units
1,192
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, the Instrument Panel Cluster (IPC) may fail to illuminate the visual vehicle speed, fuel level and other critical safety information.
What are the hazards?
If the vehicle starts and the instrument cluster remains blank, the vehicle must not be driven. Operating the vehicle without visible safety system warnings may increase the risk of an accident causing injury or death to vehicle occupants, other road users and bystanders.
What should consumers do?
Owners of affected vehicles will be contacted by Volkswagen and are asked to arrange with their nearest authorised Volkswagen dealer to have the software updated, free of charge.
Supplier details
Volkswagen Group Australia Pty Ltd
Who should owners/operators contact for more information?
Contact name
Volkswagen Recall Campaign Hotline
Contact phone
1800 504 076
Contact email
recalls@myvw.com.au
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
