recall information
Recall number
REC-006617
Campaign number
5GG74
Original published date
make and model information
Make
LEXUS
Model
LEXUS GX 550 (VJA252R), UX 300E (KMA10R), UX 300H (MZAH11R), UX300H AWD (MZAH16R)
Variants
GX 550 (VJA252R), UX 300e (KMA10R), UX300h (MZAH11R), UX300h AWD (MZAH16R)
Year range
2024 - 2025
Affected units
2,593
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software error, the instrument cluster may fail to illuminate the visual engine oil pressure light, engine coolant temperature, electrical charge, and other critical safety information.
What are the hazards?
Failure of the instrument cluster to display critical safety information or warning indicators may increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Lexus will contact affected owners in writing requesting them to make an appointment at their preferred Toyota dealer for rectification, free of charge. The Software update will also be made available Over the Air (OTA), offering affected Lexus owners the ability to update the software via the multimedia head unit.
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Lexus Customer Assistance Centre
Contact phone
1800 023 009
Contact email
enquiries@lexusenquiries.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.