recall information
Recall number
REC-006591
Campaign number
26C20
Original published date
make and model information
Make
Ford
Model
Transit Custom
Year range
2024 - 2025
Affected units
2,246
Identifying features
VIN (Vehicle identification number)
What are the defects?
The vehicle's digital owner's manual may contain incorrect information regarding the location of the child seat anchor point, airbags, seatbelts and emergency assistance information. As a result, the user may not be able to locate the appropriate anchor point for attaching the child seat, seatbelts and other information.
What are the hazards?
There is no safety hazard, and the defect will not affect the performance of the vehicle.
The affected vehicles do not comply with Australian Design Rule (ADR) 34/02 - Child Restraint Anchorages and Child Restraint Anchor Fittings and Australian Design Rule (ADR) 04/00 – Seatbelts.
The affected vehicles do not comply with Australian Design Rule (ADR) 34/02 - Child Restraint Anchorages and Child Restraint Anchor Fittings and Australian Design Rule (ADR) 04/00 – Seatbelts.
What should consumers do?
Owners of affected vehicles will be contacted by Ford in writing requesting they contact their authorised Ford Dealer to update the owner’s manual, free of charge.
Supplier details
FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Ford Customer Relationship Centre
Contact phone
133 673
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
