recall information
Recall number
REC-006587
Campaign number
61D018
Original published date
make and model information
Make
HYUNDAI
Model
Ioniq EV (AE)
Year range
2018 - 2022
Affected units
1,402
Variant applicability
All variants within this model
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
A software issue in the Battery Management System (BMS) may cause an electrical short circuit while charging or parked leading to a vehicle fire.
What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.
What should consumers do?
Owners of affected vehicles will be contacted in writing by Hyundai Motor Company Australia asking them to schedule an appointment with an Authorised Hyundai Dealer as soon as possible to have the EV Battery diagnosed for a Software update or Battery Cell rectification, free of charge.
Supplier details
Hyundai Motor Company
Who should owners/operators contact for more information?
Contact name
Hyundai Customer Care
Contact phone
1800 186 306
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
