recall information
Recall number
REC-006580
Campaign number
RC5199
Original published date
make and model information
Make
Mercedes-Benz
Model
Certain A Class vehicles
Year range
2025
Affected units
3
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the cable connecting the handle of one or more of the doors to the internal release mechanism may have been incorrectly mounted and could detach. If this occurs, the affected door may not be able to be opened from inside the vehicle.
What are the hazards?
In the event of an emergency, if the occupant/s are unable to exit the vehicle it could increase the risk of injury or death to vehicle occupants.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes Benz in writing asking them to schedule an appointment with their authorised dealership to have the repair carried out as soon as possible, free of charge.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 762 718
Contact email
cs.aus@cac.mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
