recall information
Recall number
REC-006562
Campaign number
6GG11
Original published date
make and model information
Make
Toyota
Model
Kluger
Variants
Kluger 4x2 (GX,GXL, GRANDE), Kluger AWD (GX,GXL, GRANDE), Kluger Hybrid (GX,GXL, GRANDE)
Year range
2021 - 2023
Affected units
34,370
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a design issue, the second-row seat recliner mechanism may not fully engage during seat back adjustment. As a result, the seat back could move inadvertently.
What are the hazards?
In the event of an accident or hard braking, if the second-row seat recliner mechanism is not fully engaged and the seat back moves inadvertently, it could increase the risk of injury or death to vehicle occupants.
What should consumers do?
Owners of affected vehicles will be contacted by Toyota in writing, requesting they make an appointment at their preferred Toyota dealer to rectify the vehicle, free of charge.
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Toyota Recall Assist Support Line
Contact phone
1800 987 366
Contact email
recallsupport@toyota.dataresponse.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
