recall information
Recall number
REC-006557
Campaign number
261026, 261029, 261M06
Original published date
make and model information
Make
KIA
Model
CL4m K4, CV1 EV6, KA4 Carnival, MQ4 Sorento, MV1 EV9, NQ5 Sportage, OVc EV5, SV1 EV3 and TK1 Tasman.
Year range
2025
Affected units
11,567
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software error, the Instrument Cluster may display a blank screen or may not operate as intended.
What are the hazards?
A blank or slow-responding instrument cluster screen fails to display critical information such as the speedometer or warning lights increasing the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners can contact their local Kia dealership to schedule an appointment to have the Instrument Cluster Control Unit software updated, free of charge
Supplier details
KIA AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Kia Customer Service
Contact phone
131 542
Contact email
customer_service@kia.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
