recall information
Recall number
REC-006530
Campaign number
RC5189
Original published date
make and model information
Make
Mercedes-Benz
Model
AMG E53 Hybrid
Year range
2024 - 2025
Affected units
18
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the transmission wiring harness may chafe against the front drive shaft and become damaged. This could lead to a sudden loss of motive power whilst driving without warning. Additionally, the vehicle may experience reduced emissions performance.
What are the hazards?
A sudden loss of motive power whilst driving could increase the risk of an accident, causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes Benz in writing asking them to schedule an appointment with their authorised dealership to have the repair carried out as soon as possible, free of charge.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Center
Contact phone
1300 762 718
Contact email
cs.aus@cac.mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
