recall information
Recall number
REC-006518
Campaign number
25SE6
Original published date
make and model information
Make
Ford
Model
Transit Custom / Tourneo
Year range
2021 - 2025
Affected units
7,509
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the 12-volt battery vent may not operate as intended. As a result, under certain driving conditions such as high temperatures toxic gases may leak into the cabin.
Note: Occupants may experience hissing sound, smell of acid or rotten eggs, a visible gas leak and/or heat in seat.
Note: Occupants may experience hissing sound, smell of acid or rotten eggs, a visible gas leak and/or heat in seat.
What are the hazards?
If toxic gases leak into the cabin, it may affect the health of vehicle occupants increasing the risk of serious injury.
What should consumers do?
When a repair procedure is available, owners of affected vehicles will be contacted by Ford Motor Company Australia asking them to contact their local dealership to have their vehicle rectified, free of charge.
For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
Supplier details
FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Ford Customer Relationship Centre
Contact phone
133 673
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
