recall information
Recall number
REC-006460
Campaign number
RC2003366A
Original published date
make and model information
Make
RAM
Model
1500 DS 3.0 ECO DIESEL
Year range
2017 - 2019
Affected units
423
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue with the Powertrain Control Module (PCM), the signal from the crankshaft position sensor may fail. As a result, the vehicle may experience a loss of motive power whilst driving and an inability to restart the engine.
What are the hazards?
A loss of motive power whilst driving could increase the risk of an accident and injury to vehicle occupants or other road users.
What should consumers do?
Owners of affected vehicles will be contacted in writing requesting they contact an authorised RAM dealer to have the vehicle’s inspected and if necessary reprogram the Powertrain Control Module, free of charge.
For any additional information and assistance, please call RAM Trucks Customer Assist on 1300 681 792.
For any additional information and assistance, please call RAM Trucks Customer Assist on 1300 681 792.
Supplier details
AMERICAN SPECIAL VEHICLES PTY LTD
Who should owners/operators contact for more information?
Contact name
Authorised RAM Dealer
Contact phone
1300 681 655
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
