recall information
Recall number
REC-006428
Campaign number
5GG46
Original published date
make and model information
Make
Toyota
Model
bZ4X (XEAM10R, YEAM15R)
Year range
2023 - 2025
Affected units
1,583
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software programming issue, the Heating Ventilation Air Conditioning (HVAC) electrical compressor may fail. If this occurs, the windscreen defrost function may not operate correctly and could lead to poor visibility for the driver.
What are the hazards?
Poor visibility will potentially increase the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What should consumers do?
Toyota will contact affected owners in writing, requesting they make an appointment at their preferred Toyota dealer who will rectify the vehicle, free of charge.
To find a local dealer visit, https://www.toyota.com.au/find-a-dealer
or to make an appointment visit, https://www.toyota.com.au/owners/service/online-service-booking
For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 7pm AEST / AEDT).
To find a local dealer visit, https://www.toyota.com.au/find-a-dealer
or to make an appointment visit, https://www.toyota.com.au/owners/service/online-service-booking
For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 7pm AEST / AEDT).
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Toyota Recall Assist Support Line
Contact phone
1800 987 366
Contact email
recallsupport@toyota.dataresponse.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
