recall information
Recall number
REC-006419
Campaign number
SB-25-00-007
Original published date
make and model information
Make
TESLA
Model
Model Y
Year range
2025
Affected units
7,301
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, the driver side window’s automatic protection system may not operate as intended and result in the window closing with excessive force on any obstruction such as a body part.
What are the hazards?
If a body part is in the window space when the driver's side window is closing, it can increase the risk of injury to a vehicle occupant.
What should consumers do?
Owners of affected vehicles will be contacted in writing by Tesla. To address the issue, an over the air software update (OTA) update will be installed on all affected vehicles which does not require a service appointment.
If your vehicle is running software version 2025.26.6 or later, your vehicle is not subject to this issue. You can confirm your vehicle’s software version by tapping 'Controls' > 'Software’ on your touchscreen.
If your vehicle is running software version 2025.26.6 or later, your vehicle is not subject to this issue. You can confirm your vehicle’s software version by tapping 'Controls' > 'Software’ on your touchscreen.
Supplier details
Tesla, Inc.
Who should owners/operators contact for more information?
Contact name
TESLA MOTORS AUSTRALIA PTY LTD
Contact phone
1800 646 952
Contact email
csau@tesla.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
