recall information
Recall number
REC-006410
Campaign number
88255C6
Original published date
make and model information
Make
GWM
Model
Cannon Alpha
Variants
Cannon Alpha Diesel, Cannon Alpha HEV, Cannon Alpha PHEV
Year range
2023 - 2025
Affected units
2,457
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the Electronic Power Steering wiring harness may come into contact with the driveshaft when driving and become damaged. As a result, the vehicle may experience a loss of power steering or engine shutdown without warning.
What are the hazards?
A sudden loss of power steering while driving and/or an engine shutdown increases the risk of an accident causing serious injury or death to vehicle occupants, other road users and bystanders.
What should consumers do?
Owners of affected vehicles can contact their authorised Great Wall Motors (GWM) Australia dealership as soon as possible to have the work carried out, free of charge.
Great Wall Motors advises that if power steering is lost or an engine shutdown occurs, the driver should pull over to a safe location, stop driving and have the vehicle towed to their nearest GWM dealership.
Great Wall Motors advises that if power steering is lost or an engine shutdown occurs, the driver should pull over to a safe location, stop driving and have the vehicle towed to their nearest GWM dealership.
Supplier details
Great Wall Motors Australia
Who should owners/operators contact for more information?
Contact name
GWM Customer Support
Contact phone
1800 038 100
Contact email
cs@gwmanz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
