recall information
Recall number
REC-006407
Campaign number
F50I
Original published date
make and model information
Make
FIAT
Model
Ducato Series 2
Year range
2024 - 2025
Affected units
525
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, the Automatic Emergency Brake (AEB) function may not reactivate when manually turned off and then on during the same ignition cycle. In addition, the AEB icon may not illuminate to alert the driver as intended.
What are the hazards?
A loss of safety systems such as AEB could increase the risk of an accident causing injury or death to vehicle occupants and other road users.
What should consumers do?
Once the software update is available, owners of affected vehicles will be contacted and asked to contact the customer support team as soon as possible to have the software updated, free of charge.
Supplier details
STELLANTIS (AUSTRALIA AND NEW ZEALAND) PTY LTD
Who should owners/operators contact for more information?
Contact name
Stellantis Australia
Contact phone
1800 870 714
Contact email
auscustomercare@stellantis.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for this recall.
