recall information
Recall number
REC-006368
Campaign number
R10329
Original published date
make and model information
Make
Volvo
Model
XC60, XC90 & XC40
Year range
2022 - 2025
Affected units
518
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, there is a risk that the vehicle’s braking performance may be temporarily disabled if the car has been coasting downhill for at least 1 minute and 30 seconds in ‘B’ mode (in the plug-in hybrid cars) or One Pedal Drive (in the pure electric cars).
What are the hazards?
A loss of braking performance could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles will be contacted and can perform an Over the Air (OTA) software update. This will download the updated software to the vehicle rectifying the concern, please contact Volvo if you require any further information regarding the defect.
If the owner is unable to do an OTA software update they can take their vehicle to an authorised Volvo dealer to get it done, free of charge
If the owner is unable to do an OTA software update they can take their vehicle to an authorised Volvo dealer to get it done, free of charge
Supplier details
Volvo Car Corporation
Who should owners/operators contact for more information?
Contact name
Volvo Customer Care
Contact phone
1300 787 802
Contact email
owners.australia@volvocars.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
