recall information
Recall number
REC-006363
Campaign number
RP1061
Original published date
make and model information
Make
Polestar
Model
2
Year range
2024
Affected units
23
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, under certain driving conditions if the vehicle’s one-pedal drive function is activated it may lead to a loss of braking performance.
Note: The vehicle is safe when driven with one-pedal drive function deactivated.
Note: The vehicle is safe when driven with one-pedal drive function deactivated.
What are the hazards?
A loss of braking performance could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles can contact Polestar customer support or their nearest authorised Polestar Partner to have the vehicle inspected as soon as possible, and the work carried out, free of charge.
How to know if One Pedal Drive is activated:
1. Press the car icon in the centre display.
2. Select Drive.
3. Deactivate the mode for One Pedal Drive. Choose position Off.
How to know if One Pedal Drive is activated:
1. Press the car icon in the centre display.
2. Select Drive.
3. Deactivate the mode for One Pedal Drive. Choose position Off.
Supplier details
Polestar Performance AB
Who should owners/operators contact for more information?
Contact name
Polestar Customer Experience Centre
Contact phone
02 9423 0876
Contact email
custsupp@polestar.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
