recall information
Recall number
REC-006362
Campaign number
RC5155
Original published date
make and model information
Make
Mercedes-Benz
Model
Certain GLE and GLS
Year range
2024
Affected units
5
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the multi-purpose camera and/or the interior rear-view mirror on the windscreen may not have been bonded correctly and could detach. If this occurs, the advanced driver assistance systems may not operate as intended and the driver’s rear vision may be impaired.
What are the hazards?
A loss of these systems or an impaired rear vision could increase the risk of an accident, causing serious injury or death vehicle occupants, other road users and any persons located behind the vehicle.
What should consumers do?
Owners of affected vehicles should contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 762 718
Contact email
cs.aus@cac.mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
