recall information
Recall number
REC-006348
Campaign number
RC5148
Original published date
make and model information
Make
Mercedes-Benz
Model
Certain AMG EQE 53, EQS 53 and GLC 300
Year range
2023
Affected units
19
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, vehicle management systems connected to the fuse box may fail. If this occurs, it may lead to a sudden loss of motive power and/or a vehicle fire. Certain vehicles that previously had this recall rectification carried out may have been fitted with the incorrect replacement part.
What are the hazards?
A sudden loss of motive power whilst driving and/or a vehicle fire could increase the potential risk of an accident, causing serious injury or death to vehicle occupants, other road users, bystanders and/or damage to property.
What should consumers do?
Owners of affected vehicles should contact their nearest authorised Mercedes-Benz dealership to have the fuse box replaced as it may have been fitted with an incorrect part when recall REC-005923 was carried out. Rectification work will be completed free of charge.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 762 718
Contact email
cs.aus@cac.mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
