recall information
Recall number
REC-006299
Campaign number
RC5119
Original published date
make and model information
Make
Mercedes-Benz
Model
420 eSPRINTER
Year range
2024
Affected units
8
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, gears inside the rear axle drivetrain may have not been welded to the required specifications and could break. As a result, the vehicle may experience loss of propulsion whilst driving.
In addition, the parking lock may not operate as intended. This could result in the vehicle moving or rolling away whilst engaged in park position.
In addition, the parking lock may not operate as intended. This could result in the vehicle moving or rolling away whilst engaged in park position.
What are the hazards?
A loss of propulsion whilst driving and/or if the vehicle moves from its parked position while unattended this could increase the risk of an accident causing injury or death to vehicle occupants, bystanders and other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes-Benz asking them to schedule an appointment to have the work carried out, free of charge.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 762 718
Contact email
cs.aus@cac.mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
