recall information
Recall number
REC-006071
Campaign number
RC5070
Original published date
make and model information
Make
Mercedes-Benz
Model
Certain G-Class (461, 463 platform)
Year range
2010 - 2023
Affected units
2,650
Identifying features
VIN (Vehicle identification number)
What are the defects?
The jack provided with the vehicle may not include a base plate. The jack does not comply with the mandatory standard for vehicle jacks Consumer Protection Notice No. 1 of 2010 Consumer Product Safety Standard for Vehicle Jacks.
What are the hazards?
The vehicle jack may collapse while in use, causing serious injuries or death.
What should consumers do?
When parts become available, Mercedes-Benz will contact owners of affected vehicles to have the jack base plate affixed, free of charge.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 762 718
Contact email
cs.aus@cac.mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
