The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz Certain C Class 2021 - 2022

recall information

Recall number
REC-006047
Campaign number
RC5060
Original published date

make and model information

Make
Mercedes-Benz
Model
Certain C Class
Year range
2021 - 2022
Affected units
7

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a manufacturing defect, wiring harness earth connection bolts may not have been fastened with sufficient torque. This may increase the electrical resistance of the wiring harness and could result in a vehicle fire.

What are the hazards?

A vehicle fire could increase the risk of an accident, causing serious injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.

What should consumers do?

Owners of affected vehicles will be contacted by Mercedes-Benz in writing, requesting you to schedule an appointment with your authorised Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Customer Assistance Centre
Contact phone
1300 762 718
Contact email
cs.aus@cac.mercedes-benz.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type