recall information
Recall number
REC-005977
Campaign number
93VN
Original published date
make and model information
Make
AUDI
Model
e-tron
Variants
GT, RS GT
Year range
2020 - 2024
Affected units
369
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, the cell modules installed in the high voltage battery may be defective. A short circuit could cause a thermal overload and result in a vehicle fire over time. The potential defect can be determined with an initial check.
What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.
What should consumers do?
Owners of affected vehicles will be contacted by Audi Australia, asking to schedule an appointment at your nearest authorised Audi dealership to have the battery inspected. If the inspection reveals no defects, no further action is necessary for the vehicle. However, if any potential defects are detected, Audi will arrange the repair of the vehicle, free of charge.
Note: We urgently ask owners to temporarily charge the high-voltage battery to a maximum of 80%. This minimises the potential risk described above and also protects the battery.
Note: We urgently ask owners to temporarily charge the high-voltage battery to a maximum of 80%. This minimises the potential risk described above and also protects the battery.
Supplier details
Audi Australia Pty Ltd
Who should owners/operators contact for more information?
Contact name
Audi Australia
Contact phone
1800 502 834
Contact email
customerassistance@audi-info.com.au
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
