Great Wall Motor Company Limited - GWM ORA 2023

recall information

Recall number
Original published date

make and model information

Year range
Affected units
Variant applicability
All variants within this model

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a programming issue, if the operator removes the charging cable without cancelling the charge, an electrical arc between the charging plug and the vehicle may occur.

What are the hazards?

If an electrical arc comes into contact with the operator or bystanders it will increase the risk of serious injury or death.

What should consumers do?

GWM will contact affected owners in writing, requesting they make an appointment at their preferred GWM Dealer who will update the vehicle software, free of charge.

To find a local GWM Dealer visit,

For further information, consumers can contact GWM Customer Service Helpline on 1800 038 100 or contact customer service via
Supplier details
Great Wall Motor Company Limited

Who should owners/operators contact for more information?

Contact name
GWM Customer Support
Contact phone
1800 038 100
Contact email

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type