make and model information
EQS 53, EQS 450, EQS 500
2021 - 2022
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, the electric vehicle (EV) Drivetrain system may deactivate resulting in a loss of motive power.
What are the hazards?
A loss of motive power whilst driving increases the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Customer Assistance Centre
1300 762 718
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.