recall information
Recall number
REC-005784
Campaign number
CR255
Original published date
make and model information
Make
DUCATI
Model
X DIAVEL
Year range
2017 - 2020
Affected units
129
Identifying features
VIN (Vehicle identification number)
What are the defects?
The side stand mounting bracket spring retaining pin may break. This could cause the side stand to open whilst riding and the stand sensor to switch off the engine, resulting in a loss of motive power.
What are the hazards?
A loss of motive power whilst riding increases the risk of an accident, causing serious injury or death to rider and/or passenger and other road users.
What should consumers do?
Owners of affected motorcycles should contact their preferred Authorised Ducati Service Centre to arrange for the components to be replaced, free of charge.
Owners can find information on the Authorised Ducati Service Network by consulting the Dealers Locator section of the website www.ducati.com/au/en/dealers.
Owners can find information on the Authorised Ducati Service Network by consulting the Dealers Locator section of the website www.ducati.com/au/en/dealers.
Supplier details
Ducati Motor Holding SpA
Who should owners/operators contact for more information?
Contact name
Ducati Service Centre
Contact phone
1300 112 606
Contact email
contact_us@ducati.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
