MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz E class (model series 213 hybrid) 2020 - 2021

recall information

Recall number
Campaign number
Original published date

make and model information

E class (model series 213 hybrid)
Year range
2020 - 2021
Affected units

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a manufacturing defect, the vehicle power electronics system wiring harness may come in contact and chafe against the underbody paneling. As a result, the wiring harness could become damaged causing a loss of power.

What are the hazards?

A loss of power whilst driving could increase the risk of an accident causing injury or death to vehicle occupants and other road users.

What should consumers do?

Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.

A full list of authorised dealerships can be found at:

Alternatively, please use the Mercedes-Benz online booking service.

Supplier details

Who should owners/operators contact for more information?

Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type