recall information
Recall number
REC-005646
Campaign number
31A
Original published date
make and model information
Make
JEEP
Model
Compass
Year range
2017 - 2023
Affected units
443
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
The towing capacity labels found on the driver's side door and tow bar do not match the approved maximum capacities listed in the owners manual.
What are the hazards?
If the driver attempts to tow a load higher than the approved maximum, this could result in a serious accident to the vehicle occupants or other road users that can lead to severe injury or death.
What should consumers do?
Owners of affected vehicles can contact their nearest Chrysler Jeep Dodge (CJD) Dealer to have the work carried, free of charge. The dealer will remove the non-compliant labels and affix new replacement labels showing the correct specifications.
Owners can visit https://www.jeep.com.au/dealers.html to find their nearest authorised CJD Dealer.
Owners can visit https://www.jeep.com.au/dealers.html to find their nearest authorised CJD Dealer.
Supplier details
FCA AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
FCA Australia
Contact phone
1300 133 079
Contact email
auscustomercare@fcagroup.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
