recall information
Recall number
REC-005602
Campaign number
RC20011ZB8
Original published date
make and model information
Make
RAM
Model
3500, 2500, 1500
Year range
2019 - 2022
Affected units
3,015
Variant applicability
All variants within this model
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, one or both the tailgate strikers may have been misaligned during assembly. This may result in an unintended tailgate opening while the vehicle is in motion or stationary.
What are the hazards?
If the tailgate opens while the vehicle is in motion, unsecured cargo may fall onto the road and into traffic. This increases the risk of an accident causing serious injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles can contact their nearest authorised RAM dealer to inspect the tailgate and rectification, free of charge.
Supplier details
AMERICAN SPECIAL VEHICLES PTY LTD
Who should owners/operators contact for more information?
Contact name
RAM Trucks Customer Assist
Contact phone
1300 681 792
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
