recall information
Recall number
REC-005589
Campaign number
221086
Original published date
make and model information
Make
KIA
Model
XM Sorento
Year range
2012 - 2014
Affected units
6,006
Identifying features
VIN (Vehicle identification number)
What are the defects?
The heater core element may operate at a higher than intended temperature causing damage to the electrical connector. If this occurs it may result in a vehicle fire.
What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants or other road users.
What should consumers do?
Owners can contact their local Kia dealership to schedule an appointment to have heater control relay replaced, the heater core element and connector inspected and replaced if damaged free of charge.
Supplier details
KIA AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Kia Customer Service
Contact phone
131 542
Contact email
customer_service@kia.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
