make and model information
2019 - 2022
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, the seat backrest locking mechanisms in the third row may not have been installed correctly and may fail. In the event of an accident or hard braking the rear seat backrest could collapse towards the passengers.
What are the hazards?
If the rear seat backrest collapses towards the passengers unintentionally, it could increase the risk of injury or death to the vehicle occupants.
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Customer Assistance Centre
1300 300 896
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.