make and model information
Model S & Model X
2017 - 2020
All variants within this model
VIN (Vehicle identification number)
What are the defects?
Due to a recently changed software calibration issue, the Electronic Power Assist Steering system (EPAS) may not operate as intended. This may result in a reduced or loss of power steering assist and could require greater steering effort from the driver particularly at low speeds. Upon experiencing reduced or lost power steering assist, an audio alert will trigger, and a visual alert will appear on the instrument cluster.
What are the hazards?
A reduced or loss of power steering assist while driving increases the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
Who should owners/operators contact for more information?
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.