make and model information
GLE,GLS and EQC
2019 - 2022
VIN (Vehicle identification number)
What are the defects?
The vehicle jack provided with certain vehicles may be faulty and also may not meet the requirements of the Australian Consumer Product Safety Standard. If a faulty vehicle jack is used, it could become unstable and the raised vehicle may fall.
What are the hazards?
If the raised vehicle falls whilst using the jack, this would increase the risk of serious injury or death to anyone under or near the vehicle.
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Customer Assistance Centre
1300 300 896
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.