recall information
Recall number
REC-005540
Campaign number
RC3072
Original published date
make and model information
Make
Mercedes-Benz
Model
Vito
Year range
2015 - 2016
Affected units
7,036
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, the rear-view camera may not display the rear-view image as intended.
What are the hazards?
If the rear-view camera display does not display the rear-view image when reversing the vehicle, it could increase the risk of an accident, causing serious injury or death to any persons located behind the vehicle.
What should consumers do?
Owners of affected vehicles can contact their most convenient Mercedes-Benz Retailer for inspection and to update the software.
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
