recall information
Recall number
REC-005505
Campaign number
RC3257
Original published date
make and model information
Make
Mercedes-Benz
Model
Actros & Arocs
Variants
963026, 963424, 964424
Year range
2017 - 2022
Affected units
129
What are the defects?
The design of the rear wall cabinets is not sufficient to ensure their integrity is maintained in the case of a frontal collision.
What are the hazards?
In the event of an accident, the rear wall cabinet components may become detached, and they and the cabinet contents may transform into lethal projectiles resulting in injury or death to vehicle occupants.
What should consumers do?
Owners of affected vehicles should contact their authorised Daimler Truck dealership in order to reinstall the cabinet with the added reinforcement, free of charge.
Note: We ask owner to have the rear wall cabinet reinstall by your Authorised Daimler Truck Dealership or to stop using the vehicle.
Note: We ask owner to have the rear wall cabinet reinstall by your Authorised Daimler Truck Dealership or to stop using the vehicle.
Supplier details
DAIMLER TRUCK AND BUS AUSTRALIA PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Daimler Commercial Vehicle Dealership
Contact phone
1800 033 557
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
