MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz E220 D 2016 - 2018

recall information

Recall number
REC-005446
Campaign number
RC3021
Original published date

make and model information

Make
Mercedes-Benz
Model
E220 D
Year range
2016 - 2018
Affected units
19

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a manufacturing defect, the timing chain may wear prematurely and break. As a result the vehicle may experience a sudden loss of power.

What are the hazards?

A loss of power while driving increases the risk of an accident, causing serious injury or death to vehicle occupants, other road users and bystanders.

What should consumers do?

Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.

Consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Mercedes-Benz Customer assistance centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type