The Federal election was called on 10 April. As this website is hosted by the Department of Infrastructure, Transport, Regional Development and Communications, the site will only be updated with material in line with the Caretaker Conventions. Please note that the content of this site relates to the Australian Government’s existing policy.

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz Certain EQA and A Class 2020 - 2021

recall information

Recall number
Campaign number
Original published date

make and model information

Certain EQA and A Class
Year range
2020 - 2021
Affected units

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a manufacturing issue, the brake caliper bolts may not have been tightened sufficiently and could become loose. If this occurs it may reduce the expected braking performance.

What are the hazards?

A reduction or loss in braking performance could increase the risk of an accident causing injury or death to vehicle occupants and other road users.

What should consumers do?

Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.

Consumers may use the Mercedes-Benz online booking service, by visiting
Supplier details

Who should owners/operators contact for more information?

Contact name
Customer assistance centre
Contact phone
1300 300 896
Contact email
Contact website

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type