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MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz Certain Vito and V Class 2021

recall information

Recall number
Campaign number
Original published date

make and model information

Certain Vito and V Class
Year range
Affected units

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a hardware issue with the airbag control unit, the airbags may become deactivated.

What are the hazards?

If the airbag is deactivated in the event of an accident, this may increase the risk of injury or death to vehicle occupants.

What should consumers do?

Consumers are asked to contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible at no cost to them.

A full list of authorised dealerships can be found at

Alternatively, bookings can be made online at

Supplier details

Who should owners/operators contact for more information?

Contact name
Mercedes-Benz Customer Assistance Centre
Contact phone
1300 300 896
Contact email
Contact website

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product type